Terms & Conditions
Last updated: March 2026
1. Acceptance of Terms
By booking our services, you agree to be bound by these Terms and Conditions. Please read them carefully before making a booking.
2. Booking and Payment
- A booking is confirmed only after payment is received.
- We accept online payments, bank transfers, and cash on delivery.
- Advance payment may be required for large orders.
- Prices are subject to change without prior notice.
3. Service Delivery
- Decorations will be set up at the agreed time and location.
- We require access to the venue at least 2-3 hours before the event.
- Delays caused by venue restrictions are not our responsibility.
- We reserve the right to substitute materials of equal or better quality if originals are unavailable.
4. Cancellation Policy
- Cancellations made 48 hours before the event: Full refund
- Cancellations made 24-48 hours before: 50% refund
- Cancellations made less than 24 hours before: No refund
5. Modifications
Changes to your booking can be made up to 48 hours before the event, subject to availability and may incur additional charges.
6. Liability
- We are not liable for damage caused by factors beyond our control.
- Clients are responsible for venue safety and security.
- We are not responsible for balloon popping due to extreme weather or sharp objects at the venue.
7. Photography
We reserve the right to photograph our work for marketing purposes unless explicitly requested otherwise.
8. Contact
For any questions regarding these terms, please contact us at harshthakur7912@gmail.com.